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Coral & Cord / Customer care

From our shore to yours.

Delivery options, pre-order information and help with your parcel. Here’s where to find the details for your order.

Find delivery information for your Coral & Cord order, including where to check shipping charges and what to do if you need help.

Ordering ahead?

Check your product page for the latest pre-order estimate. Dispatch and delivery are different stages of your order.

Delivery options and shipping charges

Enter your delivery address at checkout to see the shipping options and charges available for your order. Review the selected delivery method and total before completing your purchase.

For questions about a destination or delivery option, contact us before ordering.

Dispatch and delivery

Dispatch is when an order leaves us; delivery is when it reaches your address. Check the product listing and any order updates for information specific to your purchase.

If a product is offered for pre-order, review its estimated dispatch information before placing your order. A pre-order dispatch estimate is separate from the time spent in transit.

Your delivery details

Check your name, street address, unit number, suburb and postcode before submitting your order. If you spot an error afterwards, contact us as soon as possible with your order number and the corrected address so we can check whether it can still be updated.

Tracking and order enquiries

If you have received a tracking link, use it to view the carrier's latest updates. For help with an order that has not arrived, send us your order number and a short description of the issue through our Contact page.

Related information

Read our Returns page, check the Size Guide or visit Customer Care.

Coral & Cord / Customer care

Less guesswork. More time on the water.

Find the right fit, choose your favourite artwork and get ready for your next saltwater day.

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